Although our websites may provide shipping time frames for pre orders, these are only estimates. They are not meant to be promises or commitments of arrival times. Please do not rely on them for your item to arrive according to those dates. Shipping time frames vary depending on many things including how many orders we receive, status of inventory, service levels and more. We will aim to ship all pre-order items on the dates advised on the individual product page at the time of purchase. Payments for pre orders will be taken at the time of placing the order, just as though you have placed a regular order. If you would like a refund or exchange prior to your order being dispatched please email firstname.lastname@example.org
If you have placed an order that includes both pre-order items and products currently in stock, all items will be shipped together once the pre order items are back in stock. If you would like to ship your in stock items separately from your pre-ordered items please get in touch at email@example.com. Please note separate shipping will incur additional charges.
The 30 day return policy starts when you receive the goods.